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Student Hub Kambri is located on Level 1 of the Di Riddell Student Centre, which is the ground floor.

For information about accessible parking, public transport and accessible routes through Kambri, see the .

If you arrive from Joplin Lane on the lower ground (basement) level near the underground car park, supermarket and food outlets, select Level 1 in the lift next to Chatime.

Student Hub Kambri has:

• Step-free access
• Lift access
• Automatic doors
• Wide walkways suitable for mobility devices and prams

Please let us know if you need:

• Help communicating with staff
• Additional time to explain or process information
• Support with checking in or waiting
• A quieter place to wait or speak with a staff member
• Support because of noise, crowds or sensory needs
• Another reasonable adjustment to access the service

You do not need to disclose a diagnosis or personal medical information to ask for support.

Bathrooms, including accessible bathrooms, are located immediately next to Student Hub Kambri on Level 1.

A gender-neutral bathroom and a parents and carers room are located on Level 2. These can be accessed by lift from the Student Hub Kambri foyer.

Visit Student Hub Kambri or contact ÃÛÌÒÊÓƵStudent Hubs by phone or email.

Student Hub staff can help with general enquiries, student administration and finding the right ÃÛÌÒÊÓƵservice or process.

College of Business and Economics students can also visit Student Hub Kingsley for general enquiry support.

Yes. Course and program advice is currently available by emailing student@anu.edu.au from your ÃÛÌÒÊÓƵstudent email account. Include your student number, program name, relevant course codes and a clear explanation of the advice or action you need.

In-person and online course and program advice sessions are not currently available.

Specialist advisers are prioritising email support during the busy orientation period so they can review students’ individual circumstances and process credit, permission code, enrolment change and other requests as quickly as possible.

In-person and online Zoom course and program advice sessions are not currently available.

Please email student@anu.edu.au so an adviser can properly review your program requirements, enrolment and individual circumstances.

Specialist advisers are prioritising email support during the busy orientation period so they can review students’ individual circumstances and process credit, permission code, enrolment change and other requests as quickly as possible.

In-depth course and program advice is not available by phone.

Please email student@anu.edu.au so an adviser can properly review your program requirements, enrolment and individual circumstances.

Specialist advisers are prioritising email support during the busy orientation period so they can review students’ individual circumstances and process credit, permission code, enrolment change and other requests as quickly as possible.

Please email now if your enquiry is urgent or time-sensitive.

If you do not need advice immediately, please consider waiting until after the beginning-of-semester peak. This will help advisers prioritise students with urgent enrolment and study progression needs.

The beginning of semester is a particularly busy period.

Course and program advisers are prioritising email support so they can properly review each student’s program and individual circumstances. This also allows specialist staff to process the high volume of credit, permission code, enrolment change and other requests as quickly as possible.

These services have now been centralised. ÃÛÌÒÊÓƵStudent Hubs is the first point of contact for all student administration, course and program advice enquiries.

Some enquiries may require detailed assessment, approval or discipline-specific expertise. Where required, Student Hubs or Student Education Support staff will connect your enquiry with the appropriate specialist team.

Student Hub Kambri staff can help with:

• General enquiries about ÃÛÌÒÊÓƵsystems, processes and policies.
• Navigating Programs & Courses to find key information like program requirements and course details.
• Navigating ANUHub including adding, swapping and dropping courses.
• Navigating MyTimetable to allocate to classes, manage clashes and generate your personalised timetable.
• Fees and payments for domestic and international students including Commonwealth Assistance and HELP loans.
• Accessing academic records and requesting official transcript, letters and other documents
• Issuing student ID cards for new and continuing students
• Connecting you with the right ÃÛÌÒÊÓƵservice or team for your enquiry

During the busy orientation period, Student Hub Kambri staff cannot assist with specialist course and program advice. Please email student@anu.edu.au so an adviser can properly review your program requirements, enrolment and individual circumstances.

Student Hub Kingsley staff can help with:

• General enquiry support for College of Business and Economics students.

Course and program advice is not available at Student Hub Kingsley. Please email student@anu.edu.au so an adviser can properly review your program requirements, enrolment and individual circumstances.

The Student Hubs service model continues to evolve in response to feedback from students and staff. Further information will be published on this page as it becomes available.

Yes. You can provide feedback or raise concerns through the .